FAQ

Frequently asked questions

What type of shirts do you print on?


BRD uses a premium t-shirt blank with an athletic fit. Size up for a looser fit. Most solid tees are 100% cotton. Please check product notes on the product page for specific details about fabric content and always contact BRD if you have questions. All graphics for BRD t-shirts are screenprinted, a tried & true application, versus heat tranfers or DTG (direct-to-garment) transfer printing. Almost all prints are waterbased for a softer and more breathable garment. However, at times, a traditional plastisol print will be used for brighter colors. Size Chart (all measurements in inches): BUST / WIDTH measures across the bust 1” below the armhole, seam to seam. HIGH POINT SHOULDER (HPS) LENGTH is measured from the highest point of the shoulder to the bottom hem of the shirt.




What is your return policy?


First & foremost, your satisfaction is very important. Please contact BRD before shipping anything back using the contact page. BRD will refund any item purchased within 15 days of the delivery date, opened or unopened. No returns will be accepted & refunded that have been worn extensively or have been damaged by the customer. The buyer is responsible for paying for return shipping unless your item is damaged upon arrival, then BRD will gladly pay for return shipping. Once the item is received & assessed, BRD will credit your account for the product purchased or immediately send out a replacement if it is an exchange.




What payment services do you use?


The BRD store currently accepts credit card payments via STRIPE and payments with Paypal.




Does BRD sell wholesale to retailers?


Yes, BRD does sell to retailers. Please use the contact form and have a valid resellers lic issued from the state your storefront is located in.




Is my information kept private?


Yes, your information is private and secure. Your personal information will not be sold or distrubuted to any outside companies or organizations. With your consent, your information will be used for internal marketing emails. Your information may also be used to contact you about any issues regarding an order or to notify you about requested & restocked items.




How is my order shipped?


All packages are shipped with USPS. Most orders will ship within 48 hours after being received. Holidays and weekends may delay shipments. If you need to get your order ASAP, say for a birthday, please simply contact BRD. Every order & package will have a tracking number assigned. This is the reason it costs $4 to ship a sticker. Your tracking information will be in the email notifying you when your order has shipped. All t-shirts ship free within the USA. A shipping charge will be automatically included when a product that is not a t-shirt is added to your order, but the weight & dimensions of the t-shirt will not affect the shipping rate.